Tag: world class customer service

Customer Service
Internet Marketing

World-Class Customer Service Part III: Building Relationships

This is part III of our discussion on world class customer service. You can see Part I here and Part II here.   Introduction: In today’s competitive business landscape, providing exceptional customer service has become more critical than ever. World-class customer service goes beyond simply meeting customer expectations; it aims to exceed them by building […]

Generally Speaking

Service vs World Class Customer Service, Once Again

Again I run into what I consider the difference between mere service and world class customer service. I spoke about this subject in a previous post here. Recently I signed up to try an newsletter/email management service on behalf of a client that you might be familiar with called “Mailchimp.” We’d previously initiated the service […]