Category: Generally Speaking

customer service dial
Generally Speaking

World Class Customer Service- Revisited

Introduction: In the evolving digital era, the emphasis on exceptional customer service has intensified significantly and over the years I’ve written 3 different blog posts on world class customer service, accordingly. Once again, I think it is time to expound upon this subject. World-class customer service now demands not only meeting but surpassing customer expectations, […]

Website Auditing
Generally Speaking

A Comprehensive Guide to SEO Audits and Site Health

In the ever-evolving landscape of digital marketing, the significance of regular SEO audits for your website cannot be overstated. A well-executed SEO audit acts as a linchpin for any business striving to enhance its online presence and drive conversion growth. As well it provides a benchmark for your future growth. This comprehensive guide delves into […]

Responsive web designing
Generally Speaking

Web Designing for an Exceptional Customer Experience

Introduction to Web Designing for an Exceptional Customer Experience In today’s digital age, where users have countless website options at their fingertips to visit with a click and are easily distracted, providing an exceptional customer experience on your website is crucial for success.  Good web design plays a pivotal role in creating a user-friendly and […]

web analytics
Generally Speaking

5 Tips for Using Web Analytic Tools for Your Business

5 Tips for Using Web Analytic Tools for Your Business Are you ready to take your business to the next level online? Read these 5 tips for how to use web analytic tools for your business! Are you unsure about the direction to take your business? One tool that can help point you the right […]

Generally Speaking

Best email program ever

We process hundreds of emails a day. Some junk, some solicitations, many from clients, notices from our security apparatuses on our web servers and so on. As a business we retain everything. In fact, we have every email we’ve ever received since being in business from 1998 until now. Of course, we archive emails more […]

Generally Speaking

Secure your website from hackers

Too often we have new customers that come to us because their website is hacked.We just had a customer in the past week come to us which had their site hacked more than 6 months ago but never knew it because the files were all hidden and were simply redirecting people coming from particular searches […]

Generally Speaking

Best place to purchase stock images for Web Design, or not

I just received an email from Adobe because I am on a developer list. It was an offer to purchase images from them of “Unbelievable Quality” and “Unbelievable Price.” The email went on to say “Adobe Stock gives you access to 40 million curated, high-quality, royalty-free photos and graphics to help you create your best […]