Category: Generally Speaking

Generally Speaking

Best place to purchase stock images for Web Design, or not

I just received an email from Adobe because I am on a developer list. It was an offer to purchase images from them of “Unbelievable Quality” and “Unbelievable Price.” The email went on to say “Adobe Stock gives you access to 40 million curated, high-quality, royalty-free photos and graphics to help you create your best […]

Generally Speaking

Service vs World Class Customer Service, Once Again

Again I run into what I consider the difference between mere service and world class customer service. I spoke about this subject in a previous post here. Recently I signed up to try an newsletter/email management service on behalf of a client that you might be familiar with called “Mailchimp.” We’d previously initiated the service […]

Generally Speaking

The .craze of domain registrations

I think there is a .craze of domain name registration schemes by registrars these days. It started around the time of the .info, .me and .biz extensions. I have to admit that I did find a few useful domain names with those extensions but only a few. Overall I think it is not a great […]

Generally Speaking

Every Day Should Be Black Friday

Let’s face it, Black Friday is notoriously frenetic, at least from the retail standpoint. And then there is Black Monday, the “Internet’ version of Black Friday. But of course, just like Christmas marketing seems to begin earlier and earlier every year so too now Black Friday and Black Monday marketing schemes are being pushed at […]

Generally Speaking

Customer Service or World Class Customer Service

There is a difference between customer service and world class customer service. It would be nice if all companies strove towards world class customer service but unfortunately it seems that the former is the status quo. No company is too big or too small however to practice the latter. The ultimate result in my opinion […]

Generally Speaking

Where are your company reviews?

Have you seen what people are saying about you? Go to google.com and search your company name for reviews  (type in: yourcompanyname reviews) This is how people will check you out before doing business with you. Chances are more than half of your potential customers not only will search online when they are interested in […]

Generally Speaking

Case of the missing webmaster and the lost domain name

It is unfortunate perhaps that this is not the first time we have had to help someone recover their domain name when an unscrupulous and unethical webmaster goes missing. In fact, we’ve had to do this many times. Fortunately we’ve been successful every time. Basically it works like this. A naive client hires someone to […]

Generally Speaking

The biggest reason for lack of success on the Internet

Our company has been doing what we do for long enough that we can see the reasons for the small businesses with a successful website and the ones without a successful website. And we are not talking about whether you are “getting rich” or not getting rich from your Internet venture. Basically, we are only […]